If your item is defective, faulty or incorrect please contact Customer Services prior to returning it at email@example.com and our team will advise you how to proceed. Please note that Kitroom Store will not accept liability for any returns shipping costs incurred which our Customer Services team have not previously agreed to cover.
How do I return or exchange an item?
Lot F104B, First Floor,
Centrepoint. No. 3, Lebuh Bandar Utama,
Bandar Utama, 47800 Petaling Jaya
Please note: for your protection we recommend that you use a tracked delivery service as we cannot be held responsible for goods not received.
Please allow up to 14 working days for your refund or exchange to be processed.